Terms of Service

Welcome to 99byinna.pk. These Terms of Service ("Terms") govern your use of our website and the purchase of any products offered by 99BOTANICALSBYINNA. By accessing or using our website, you agree to comply with and be bound by these Terms.

1. General Conditions and Brand Promise

1.1. Acceptance of Terms: These Terms constitute a legally binding agreement between you and 99BOTANICALSBYINNA (referred to as "99byInna," "we," "us," or "our"). If you do not agree to these Terms, you must not use this site.

1.2. Our Mission: We are committed to providing pure, organic, cruelty-free, and clean beauty products. Our descriptions of products like our Ubtan and Skin Brightening line are made in good faith, based on the natural properties of the botanicals used.

1.3. Service Availability: Our products are primarily available for purchase and delivery within Pakistan.

2. E-Commerce and Product Terms

2.1. Product Descriptions: We strive for accuracy in all product descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content are error-free, complete, or current. Ingredient lists and product features (e.g., benefits for skin texture, elasticity) are subject to change.

2.2. Pricing: All prices are listed in the local currency (PKR) or as otherwise indicated, and are inclusive of necessary taxes unless stated otherwise. Prices are subject to change without notice.

2.3. Allergic Reactions: While our products are formulated with natural and organic ingredients, 99byInna is not a substitute for professional medical advice. It is your responsibility to review the ingredient list of any product (such as our Hair Oil or Sugar Scrub) and perform a patch test before regular use, especially if you have known allergies or sensitive skin.

3. Order Processing and Shipping

3.1. Order Acceptance: The receipt of an order confirmation does not constitute our acceptance of an order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our fraud prevention team.

3.2. Delivery: We ship from our office in Lahore. We rely on third-party logistics partners to ensure delivery across Pakistan. Delivery timelines are estimates and not guarantees.

3.3. Risk of Loss: The risk of loss and title for all products purchased passes to you upon our delivery to the shipping carrier.

4. User Accounts and Responsibilities

4.1. Account Security: If you create an account on 99byinna.pk, you are responsible for maintaining the confidentiality of your account details and password. You agree to accept responsibility for all activities that occur under your account.

4.2. Prohibited Use: You may not use our products or website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

4.3. Feedback and Submissions: Any comments, feedback, or suggestions you provide to us regarding the site or our products (e.g., success stories with our Face Wash) will be treated as non-confidential and non-proprietary.

5. Intellectual Property and Copyright

All content on the 99byinna.pk site, including the logo, brand name, graphics, text, product photography, and the unique formulations for our products, is the property of 99BOTANICALSBYINNA or its suppliers and is protected by copyright and intellectual property laws.

6. Disclaimer of Warranties; Limitation of Liability

6.1. Use at Your Own Risk: Your use of, or inability to use, the service is at your sole risk. The products and service are provided 'as is' and 'as available,' without any representation, warranties, or conditions of any kind.

6.2. Limitation of Liability: In no case shall 99BOTANICALSBYINNA, our directors, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of the service or any products procured using the service.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of Pakistan.

8. Contact Information

Questions about the Terms of Service should be sent to us at the following: